Privacy Policy

This declaration applies to the online marketplace chaction.com and its associated services.

Visiting our website:

You can visit our websites without providing any personal information. With each page view, the web server automatically saves only a so-called server log file, which stores your IP address, the type of request, protocol type, and access status for the purpose of data security. Additionally, the date and time of the requested data, as well as information about the website from which you found us, and the description of the type of web browser version used, including the operating system, are recorded and stored. This processing serves our legitimate interest in ensuring data security.

Use of cookies:

Cookies store data about your browsing behavior and make it easier for you to repeatedly visit our pages. They are used in particular to allow you to fill and manage your shopping cart with products during your session and to restore the shopping cart from a previous visit. They also serve to recognize you on future visits and to display your desired preferences in the shopping cart. We use "permanent" cookies. These remain on your device to simplify reservation and personalization services during your next visits. "Permanent" cookies can be manually removed by the user. You can also generally prevent the use of cookies by adjusting the appropriate settings in your browser.

Ordering our services:

When you order our services, we process the data you provide to perform the services and prepare your invoice. For this purpose, you need to provide your title, first and last name, company name, email address, addresses, description of the service, and other data necessary for contract fulfillment. The data is processed as long as it is needed for contract fulfillment and to meet tax, commercial, or other legal retention obligations. Recipients of your data in the context of contract processing include, in particular, shipping service providers (contact and address data), payment and accounting service providers (payment data), and logistics service providers (address data).

Existence of automated decision-making:

We do not subject you to any automated decision-making, including profiling according to Art. 22 Para. 1 and 4 GDPR, which has legal effects on you or affects you significantly.

Location of data storage:

All data is stored on servers provided by 1&1 IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, and 1blu AG, Riedemannweg 60, 13627 Berlin, in Germany. In addition, the data is stored on our own computers for contract fulfillment and data backup purposes.

Your rights:

According to the provisions of the GDPR, you generally have the following rights:
1. Right to rectification (Article 16 GDPR)
2. Right to erasure ("right to be forgotten") (Article 17 GDPR)
3. Right to restriction of processing (Article 18 GDPR)
4. Right to notification - obligation to notify in connection with the rectification or erasure of personal data or the restriction of processing (Article 19 GDPR)
5. Right to data portability (Article 20 GDPR)
6. Right to object (Article 21 GDPR)
7. Right not to be subject to a decision based solely on automated processing, including profiling (Article 22 GDPR)
If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated, you can contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI).